Terms of service
Last Updated: June 2026
Welcome to LUMEHA. By accessing our website and placing an order, you agree to comply with the following Terms of Service.
1. General
These Terms govern your use of the LUMEHA website and services.
By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
We reserve the right to update, modify, or replace these Terms at any time without prior notice.
2. Products & Pricing
We strive to ensure that all product descriptions, images, and prices are accurate.
However, we reserve the right to:
- Correct pricing errors
- Modify product information
- Update inventory availability
- Discontinue products without notice
Product colors may vary slightly due to screen settings and photography lighting.
3. Orders
LUMEHA reserves the right to:
- Refuse or cancel any order
- Limit quantities purchased
- Request order verification before dispatch
Customers are responsible for providing accurate shipping and contact information.
4. Cash on Delivery (COD)
Cash on Delivery is available across Pakistan.
Customers must:
- Provide a valid phone number
- Be available for order confirmation if required
- Accept delivery once the order has been confirmed and dispatched
Repeated order refusals may result in future order restrictions.
5. Shipping
Delivery times provided on our website are estimates and may vary depending on location, courier performance, weather conditions, or public holidays.
LUMEHA is not responsible for delays caused by third-party courier services.
6. Returns & Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Please review the Return & Refund Policy before placing an order.
7. Intellectual Property
All content on the LUMEHA website, including:
- Logos
- Images
- Product photography
- Text
- Designs
- Graphics
is the property of LUMEHA and may not be copied, reproduced, distributed, or used without written permission.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Submit false information
- Interfere with website functionality
- Attempt unauthorized access to our systems
9. Limitation of Liability
LUMEHA shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.
Our maximum liability shall not exceed the amount paid for the product purchased.
10. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our services, you agree to the collection and use of information as described in our Privacy Policy.
11. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Pakistan.
12. Contact Information
For questions regarding these Terms of Service, please contact:
LUMEHA
Email: lumeha.pk@gmail.com
Location: Valencia Town, Lahore, Punjab 54000, Pakistan